Refund policy

No Return & Refund Policy

All sales are final. Due to the custom and made-to-order nature of our products, we do not accept returns or exchanges, and we do not issue refunds.

Exception – Defective Items Upon Arrival

If your item arrives defective or damaged, you must contact us within [3 days] of delivery at [sales@o3customs.com] with:

• Your order number
• A description of the defect
• Clear photos of the damage or defect

Upon review, we will offer a replacement or store credit at our discretion. We reserve the right to determine whether an item qualifies as defective.

We are not responsible for damage caused by misuse, normal wear and tear, or issues arising after delivery.